Decent service, but I had some trouble with tracking. My package from a warehouse in China arrived after nearly two weeks, which felt longer than expected. The box was slightly damaged upon arrival, but everything inside was intact. I reached out to customer support, but the responses were slow and not very helpful. I guess I was expecting better for the price I paid, considering other options deliver faster.
I ordered a new laptop for my brother's birthday, expecting it to arrive a bit sooner than it did. It came all the way from China, and while I appreciate the reasonable price, it took almost two weeks to deliver. The tracking updates were a bit confusing — it often showed no progress for days. When it finally arrived, the packaging was intact, but overall, I was hoping for faster service. For the price, I think it’s acceptable, but next time I might look for something quicker.
I was disappointed with the tracking for my order. It initially provided updates, but then it just stopped working. I ordered a set of kitchen utensils from a warehouse in China, and it took longer than expected to arrive. The delay was about a week, which made it difficult to plan my cooking. Although everything inside was intact, I expected better service, especially considering the price I paid. For this speed, I think I could have gotten it faster from another service.
This was my first time using IDEX for an online order. I ordered a smartwatch from a store in China, and although it took about 10 days to arrive, I was surprised by how unclear the tracking information was. It showed a lot of confusing updates, and I wasn't sure where the parcel was half the time. The watch itself was in good condition upon arrival, but given my past experiences, I expected a faster and clearer delivery process. For the price, it was acceptable, but I think I might look for other options next time, just to see if they have better tracking.
Заказывала косметику из Китая. Доставили за 2 недели, что немного дольше, чем ожидала. Пакет пришел в хорошем состоянии, но трекинг не всегда работал. В общем, нормально, но могло быть лучше.
I ordered a watch from China through IDEX. It took 9 days to arrive, which I think is okay, but I felt the tracking was unclear at times. The watch itself is great and arrived in perfect condition. However, I was a bit anxious because the tracking didn’t update regularly. Overall, it’s a decent service, but they could improve their tracking system.
I ordered a pair of shoes from China and was a bit disappointed. The package took about 10 days to arrive, which is acceptable but not great. The tracking updates were inconsistent, making it hard to know where my shoes were. Overall, it was okay, but I expected a bit more.
Delivery was fine. Took about a week.
Compré un set de herramientas desde China. La entrega tardó unos 10 días, lo cual es aceptable. La caja llegó bien, pero la información de seguimiento fue confusa. No fue la mejor experiencia, pero tampoco fue un desastre.